The Carrington Dean Group Ltd is now a subsidiary of the Creditfix Group
The Carrington Dean Group Ltd is committed to protecting the personal data that you provide to us and recognise the importance of being clear about how we intend to use it.
All personal data provided by you through this website will be held by The Carrington Dean Group Ltd. Our head office address is Regent House, 5th Floor, 76 Renfield Street, Glasgow, G2 1NQ
Our UK data protection registration number is: Z7677953 . Full details of our notified purposes can be viewed at the website of the Information Commissioner’s Office www.ico.org.uk
When you receive a service from our website we may ask you for personal data and other information to allow us to provide you with the services that you require. This could include the following:
- Full name
- Email address
- Telephone number
- Details of your enquiry
- Name of your organisation
- Curriculum vitae details (for those enquiring about jobs)
The internet is not completely secure. We cannot guarantee the security of your personal data transmitted through our website or by email. Any transmission is at your own risk. Some of the information you provide to us may be considered sensitive personal data as defined by data protection laws. This means information about the data subjects ethnic or racial origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual life or criminal record. The Carrington Dean Group also considers information relating to bank accounts, national insurance numbers, and other unique documents such as passport numbers as sensitive. We would advise users of this website to send such information by a more secure system such as encrypted email. Sensitive personal data will only be processed following your explicit consent.
To provide a service: We may contact you for reasons relating to the service you have made a request for. We would use your contact details to manage this and may retain them for marketing purposes. Please refer to the marketing section below on how we may use your personal data for marketing purposes.
If you are interested in working for us we will only use your personal data to process your application, monitor recruitment and provide statistics. Personal data about unsuccessful candidates will be retained for six months after the recruitment process is completed, at which point it will be disposed of securely.
Marketing and promotions
To help us understand you better and provide you with information about other products and promotions which may be suitable and relevant, we will use your personal information to create a profile of you and your circumstances. This allows us to provide more relevant, accurate and tailored services to you. For example, we may assess your income and expenditure to determine whether you would be eligible for a debt solution through us or enrol you into a promotion the company or group is running whilst you are a client. We believe we have a legitimate interest to do this and that it is not against your rights.
However, if you don’t want us to profile your personal information this way, to then better enable us to tailor any marketing communications to you, you can contact us to let us know that you wish for your personal data not to be used in this way.
As part of our legitimate interest to develop our business and our products we will use your personal information to assess our performance as a business and for statistical analysis. We will use as little personal data as we can to achieve this. We may also share this analysis or personal data with third parties who provide us with services including conducting research for us and/or where we have a contractual obligation to do so.
Your personal data provided by you via our website will only be used by The Carrington Dean Group Ltd and its subsidiaries and partner companies.
In exceptional circumstances such as dealing with fraud, credit risk, dealing with abusive online behaviour, to enforce rights, to protect property, to protect human safety, if the law requires it; or if we sell or merge any part of our business, we may pass your personal data to another person or organisation to use for their own purposes. We will not otherwise disclose your personal data to anyone outside The Carrington Dean Group Ltd to use for their own purpose without telling you, for example, by updating this privacy statement.
Our Partners are authorised and regulated debt solution providers in the United Kingdom
For the purpose of loans, protections and insurances:
Your Loan Expert Ltd incorporated and registered in Scotland with company number SC538950 whose registered office is at 89 West Regent Street, Glasgow, Scotland, G2 2BA
For the purpose of Debt Management Plans:
Back2credit Limited incorporated and registered in England and Wales with company number 10508027 whose registered office is at 5 Moreton Avenue, Birmingham, England, B43 7QP
Gravitate Media Limited 52 Forder Way Hampton, Peterborough, Cambridgeshire, United Kingdom, PE7 8JB
We may also share your personal information where we have your consent to do so, or where we are required to do so under a legal or regulatory obligation, for example where we are required to do so by a court order, the police, local authorities or the courts or in the event that your contact details require to be updated and you cannot be traced. We might share some of your information with the emergency services if you are in any immediate danger.
We will retain your personal data for as long as is necessary for the required service to be provided to you. All retained personal data is subject to the controls of our data protection policy and will be securely disposed of when it is considered to be of no further use.
Once we have received your personal data we will use recognised industry standard procedures and security features to try to prevent unauthorised access.
Your personal data will be under the control of The Carrington Dean Group Ltd. It will be held on our computer system. Parts of our computer system, including our website and email are provided by our UK suppliers of computer systems, and are provided for The Carrington Dean Group Ltd sole use. When we print your personal data this will be in the possession and control of our employees at all times and will be securely disposed of when it is considered to be of no further use. There may be occasions when we need to transfer a part of your data to our partners outside of the EEA. Their systems fully comply with UK data protection and security standards.
We would like to contact our clients for marketing purposes and to promote new services to you. This may be by post, telephone, fax or email. If you do not wish to receive direct marketing from us please contact us with your request. Under no circumstances will your personal information be sold or used by any other organisation.
As you browse www.carringtondean.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with [company website]. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.
Cookies are text files placed by websites onto your computer. They collect standard internet log and visitor behaviour information.
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.
|__utma||This cookie is used to monitor the number of times a visitor has been to the site related to the cookie, when they first visited the site, and when they were last on the site. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.|
|These two cookies work together to establish how long a visit has taken. b signals when a user enters the site and c signals when a user leaves.|
|__utmz||Captures how a visitor accessed the site including: which search engine was used, what link was clicked on, what keywords were used and geographical location.|
You have rights under data protection law which you can exercise at any time by writing to the Data Controller at the address below. Exercising your rights may make it difficult or impossible for us to provide you with services.
The Carrington Dean Group Limited
76 Renfield Street,